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Products, Services and Transactions

Products, Services and Transactions

As a leader in innovation, GTBank customers have been availed greater opportunities in terms of banking with ease and these include creating innovative products and services, especially in the electronic aspect of banking that has been designed to suit their needs.

The Bank remains the first bank to introduce an electronic notification system - Guaranty Trust Electronic Notification System (GeNS) - which notifies customers about all transactions on their accounts via their phones and e-mail (On-Line Real Time). Accounts can also be accessed through our Internet and mobile banking services.


Amongst our services and products portfolio includes the following:

  • Relationship Management
  • Mobile/SMS banking
  • POS
  • Automated Teller Machine (ATM)
  • Guaranty Trust Electronic Notification System (GeNS)
  • GT Automated Payment System
  • Cash collection implants
  • Bitwize Format
  • GT Swift Mailer
  • e-Card Tracker
  • Statement by email
  • Smart Kids/Students Savings account

Guaranty Trust Bank was chosen to partner with SPLASH MOBILE MONEY, the country’s first mobile payments service. The banked and the unbanked population of Sierra Leone especially in the provinces can send or receive money using their mobile phone and payment would be done by their Agents scattered all over Sierra Leone. The bank is also an agent for AIRTEL MONEY.

Employers can now pay their staff salaries with ease as salaries can be posted using our GTBank Automated Payment System which is faster and easier. We also have products like the Staff Salary Loans, Salary Advance Scheme and many others for large corporate and government employees. We are a friend to the business community. Our Relationship Management concept has transformed the banking landscape of Sierra Leone.

We regularly provide valuable advice to the national government and government agencies/parastatals with a view to improve revenue collection and reduce leakages of funds at this donor fatigue moment.

As the economy is recovering from a 10-year civil war, there are various untapped business opportunities. We have made it a priority to pay attention to prospective businesses by understanding their proposals and monitoring their execution. Our appetite for big ticket transactions has contributed greatly to our bottom line.

+232 99 08-88-88
+232 77 99-09-99
+232 78 99-09-99
complaint.sl@gtbank.com