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Security Tips

  • Giving away your Internet Banking login, card details, PIN and codes from your token device, gives anyone total access to your account. GTBank will never ask for any of these details via any form of communication
  • Keep your ATM cards safe and do not share your personal identity number (PIN) with anyone. Do not keep any written copy of your PIN with your card. Memorize it.
  • Seeing a phone number or email address you recognize does not mean it is genuine. Always give cold-callers a cold reception
  • Use your hand or body to shield your PIN when you are conducting transactions at the Automated Teller Machine (ATM) or when making Point of Sale (POS) transactions at retail stores.
  • Create strong passwords for your Internet Banking login and card details. Change them often.
  • Check your bank account statements and card transactions regularly to make sure these only reflect transactions you have made. If you see a transaction you cannot explain, report it to the bank.
  • Subscribe to SMS alerts to be delivered to your cell phone or email, so you can stay updated on your account activity.
  • Always log on to our internet banking service via our website - www.gtbank.com
  • Watch out for copycat websites. Don’t fall prey to any website that looks similar to GTBank’s website. Check the URL carefully. (https://)
+232 99 08-88-88
+232 77 99-09-99
+232 78 99-09-99
complaint.sl@gtbank.com